Service Guarantee

Selling  a real estate asset is one of the largest and most important financial transactions most people will ever make. It makes sense to use a skilled and trained negotiator who is going to act with your interest at heart at all times. We constantly seek to provide clients with exceptional service and quality feedback and to sell your property for the maximum price in the shortest possible time with minimum expense and disruption.

Should it be necessary to work with tenants in the sale of an investment property we arrange to meet with them personally and discuss any concerns they have or consideration they may need. It is important to have the tenants co-operation in presenting the home and making it available for inspection while still respecting their rights as tenants.

If for any reason you are not completely satisfied with the service provided or there is something else you think we should be doing, please let us know immediately.  If we cannot rectify the situation within 48 hours we will allow you to terminate the agreement.  If you are not happy working with us it is unlikely that an agreeable outcome will eventuate and we would prefer we part on good terms.

We offer this guarantee for a very good reason —

Our clients are our business and we want you to be so delighted with the service we provide that you become our ‘Client for Life’. We also want you to feel positive and enthusiastic about your real estate experience so that you will tell all your friends and family that when they are looking to buy or sell they must speak with us first.